Rack & Roll Clothing Company's Survey
Thank you for taking the time to help us, help you.
We are always trying to improve our business and we realized that it’s high time that we go directly to the source to figure out what we can do better!
So any and
All
of your feedback is Welcome!
You can fill out our survey anonymously
-or-
enter your name and phone # to enter our contest to
WIN!
a free pair of jeans.
(Optional For Contest)
Name:
Phone:
Clothing
How did you find our selection of clothing?
1 = Very Poor Selection , 10 = Awesome Selection
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What did you feel about pricing?
1 = Too Expensive , 10 = Great Values
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Would you buy at a higher price point?
Yes
No
What type of clothing would you buy at the higher price point?
Jeans?
Yes
No
Jackets?
Yes
No
Other?
What other clothing would you like to see?
Staff
How would you rate our staff?
1 = Poor , 10 = Excellent
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Were they engaging and courteous?
Yes
No
Did they help you with sizes?
Yes
No
Did they help with fitting?
Yes
No
Your Experience
Did you feel pressured to buy?
Yes
No
Were you comfortable trying on clothing?
Yes
No
Overall Experience
Would you shop with us again?
Yes
No
You walked away feeling?
1 = Very Dissatisfied , 10 = Very Satisfied
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Customer Service
Was your call returned?
Yes
No
Courteous?
Yes
No
Follow through?
Yes
No
Knowledgeable?
Yes
No
Website
Have you used the website?
Yes
No
Is the website useful?
Yes
No
Do you find it easy to navigate?
Yes
No
If no, please explain.
Is the website informative?
Yes
No
Would you shop online with Rack and Roll?
Yes
No
What else would you like to see on our website?
Do you feel you receive too many emails?
Yes
No
Having a Party
If you have had a party, would you have one again?
Yes
No
Did you feel compensated?
Yes
No
How was your experience?
How was the overall feedback from your guests?
Vail Store
Currently our store hours are Mondays and Tuesdays from 11-6, and by private appoinment.
What days would you like to see the store open
?
What times would you like to see the store open?
Days and Times:
Comments
Thank you for your time and sharing your experience. Whether it is postitive or negative your giving our company information to grow!!!